Return & Refund Policy

We believe in statement pieces and smooth resolutions. If something’s not right, we’ll make it right — the luxe way.

🛍️ Return Eligibility

• Items must be returned within 7 days of delivery
• Items must be unworn, unwashed, and in original condition with tags
• Returns must be initiated by email — no surprise drop-offs

To request a return, email us at hello@femmeboss.shop with your order number and reason for return. We respond within 24–48 hours.

⚠️ Final Sale Items

Some items are **non-returnable**, including:

• Custom or made-to-order products
• Clearance items
• Gift cards and digital downloads

💳 Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 5–10 business days.

📦 Return Shipping

Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect. We recommend using a tracked shipping service — because fashion shouldn’t disappear in transit.

📸 Exchanges or Damaged Items

Need a different size or received a damaged item? Email us with a photo within 48 hours of delivery. If approved, we’ll send a replacement or credit your order.